At Mobile World Congress 2019 in Barcelona, Jonas Axsen, the head of automation AI for Ericsson Managed Services, sat down with Des to discuss the latest developments and offerings from Ericsson. The conversation shed light on the exciting advancements in the industry, particularly in the realm of 5G and the introduction of the Ericsson Operations Engine.
The Rise of 5G
The conversation began with a focus on the prominence of 5G at the event. With 10 named customers and 42 under NDA, the momentum for 5G is palpable. The shift towards end-to-end solutions, including network, handset, and chip sets, is a clear indication that 5G is no longer a distant future but a tangible reality. The emergence of diverse use cases further solidifies the impact of 5G in the industry.
Introducing the Ericsson Operations Engine
The highlight of the discussion was the introduction of the Ericsson Operations Engine. This new offering signifies a shift from reactive operations to proactive, data-driven operations. By integrating AI and machine learning, Ericsson aims to enhance network and service quality, improve efficiency, and ultimately deliver a superior customer experience.
Key Features of the Operations Engine
- End-to-end view of operations
- Focus on change management and process optimization
- Integration of AI and machine learning for predictive analysis and self-healing
- Emphasis on automation and orchestration for faster time to market
Collaborative Approach
A noteworthy aspect of the conversation was the emphasis on collaboration, both internally and with customers. By fostering a collaborative approach, Ericsson aims to co-create solutions and address complex challenges in the industry. The integration of domain expertise with data SME and machine learning platforms enables the development of advanced use cases and value-driven services.
Real-world Applications
The practical applications of the Operations Engine were also highlighted, showcasing its ability to identify sleeping cells in the network, predict dispatching needs, and create digital twins for advanced anomaly detection. These use cases demonstrate the tangible impact of AI and machine learning in optimizing network operations and delivering cost-effective solutions.
Looking Ahead
As Mobile World Congress 2019 unfolds, the focus on the Ericsson Operations Engine and its potential for transformative impact becomes increasingly evident. The demand and interest in this innovative offering are high, signaling a promising future for proactive, data-driven operations in the telecommunications industry.
In conclusion, the conversation with Jonas Axsen provided valuable insights into the advancements in network operations and the transformative potential of AI and machine learning. The Ericsson Operations Engine stands as a testament to the commitment to innovation and collaborative problem-solving in the pursuit of enhanced network performance and customer experience.
For more information and to engage with the Ericsson team, it is recommended to initiate the conversation early to leverage their insights and expertise for optimal results.
Stay tuned for more updates from Mobile World Congress 2019 and the evolving landscape of telecommunications technology.
