Welcome to Conversations with Des, where industry experts come together to discuss the latest trends and challenges in data protection. In this episode, we’re joined by Robert Paslow, the infrastructure team lead at Dialog Information Technology, and David Reykjavik, the area vice president for Australia and New Zealand at Commvault. They’ll be sharing insights into the challenges of data protection for cloud environments and the solutions they’ve implemented to address these challenges.
Meet the Experts
- Robert Paslow: With over 1,200 team members throughout Australia, Robert leads the infrastructure team at Dialog Information Technology, a large technology company focused on providing services for a dispersed user base.
- David Reykjavik: As the area vice president for Australia and New Zealand at Commvault, David brings over a decade and a half of experience in data management and protection, with a focus on delivering technical solutions and business value outcomes for customers.
The Business Challenge
Robert and David dive into the specific challenges faced by Dialog Information Technology and the solutions provided by Commvault’s metallic offering. Here’s a breakdown of the key points discussed:
Robert’s Insights
- The demobilization of staff to work from home highlighted the limitations of existing retention and backup solutions in Office 365.
- The need for an interface that allowed technicians to easily manage backup and recovery processes led to the exploration of metallic offering from Commvault.
David’s Role
- Commvault’s team worked closely with Dialog to understand their data footprint, applications, policies, and people involved in managing data protection and restoration.
- The focus was on delivering solutions quickly and providing a cloud-based data protection service that aligns with the customer’s requirements.
The Technology Solution
David provides insights into the technology solution offered by Commvault’s metallic and the journey from trial to production. Here’s a summary of the key points discussed:
- Metallic, as a cloud-based data protection service, offered a simple solution for backing up Microsoft 365, including email, SharePoint, and Teams platforms.
- The solution is designed to provide complex capabilities as a cloud service, with a focus on delivering services quickly and efficiently.
The Journey to Operational Status
Robert shares his experience of transitioning from trial to production with metallic and highlights the simplicity and speed of the process. Here’s a breakdown of the key points discussed:
- The trial and implementation of metallic were completed within 24-48 hours, showcasing the ease and efficiency of the solution.
- The transition to operational status was seamless, with existing policies and rules from the trial phase applied to the production environment.
Future Trends and Challenges
David discusses the upcoming trends and challenges in data protection, especially as organizations navigate the post-pandemic world. Here’s a summary of the key points discussed:
- The competitive advantage gained from leveraging technology and data underscores the critical role of data protection in driving business value for customers and partners.
Conclusion
The conversation with Robert and David sheds light on the evolving landscape of data protection and the role of innovative solutions like metallic from Commvault in addressing the complex challenges faced by organizations. As businesses continue to adapt to new work styles and technological advancements, the need for reliable and efficient data protection solutions becomes increasingly vital.
For more information on Commvault’s metallic offering and data protection solutions, visit Commvault’s website. Stay tuned for more insights and discussions on the latest trends in data protection from Conversations with Des.
