In a recent interview at the Qlik AI Reality Tour in Sydney, Amiet Dhagat, Head of Data Services Analytics and AI at HCF, discussed the company’s data modernization journey and the transformative potential of AI in healthcare.
HCF, the largest not-for-profit health insurance provider in Australia, embarked on a data modernization initiative to address challenges related to data quality, availability, and accessibility. Dhagat highlighted the importance of aligning data strategy with the customer journey and ensuring that data is used to drive business value.
The transition from static data to dynamic, real-time data has been crucial for HCF. By leveraging Qlik’s capabilities, HCF has been able to make data-driven decisions based on real-time information. Dhagat emphasized the importance of a trusted data platform for exploring AI use cases, particularly in healthcare where data quality and accuracy are paramount.
Generative AI has emerged as a powerful tool for HCF, enabling subject matter experts to interact with data using natural language. This eliminates the need for technical expertise and allows for more accessible and efficient data analysis.
Dhagat also discussed the importance of governance by design, agility, and automation in data modernization initiatives. He stressed the need for ethical considerations, ensuring that AI is used responsibly and transparently.
HCF’s data transformation efforts have been recognized with an award from Qlik, acknowledging the company’s commitment to innovation and data-driven decision-making. Dhagat expressed his gratitude for the recognition and emphasized the importance of continued investment in data strategy.
Looking ahead, Dhagat highlighted the potential of no-code/low-code approaches and the partnership with AWS around Bedrock for large language models and natural language processing. These advancements are expected to further accelerate HCF’s data modernization journey and enhance the company’s ability to leverage AI for improved healthcare outcomes.
In addition to the interview, the Qlik AI Reality Tour in Sydney also featured a number of other speakers and presentations on the latest AI trends and technologies. The event was a great opportunity to learn about how AI is being used to transform businesses and industries across the globe.
Overall, the Qlik AI Reality Tour in Sydney was a successful event that provided valuable insights into the latest AI trends and technologies. I would encourage anyone who is interested in learning more about AI to attend a future event.
About HCF
HCF is Australia’s largest not-for-profit health fund, with over 1.8 million members. Founded in 1932, HCF is committed to putting its members first and delivering better health outcomes. They offer a wide range of health insurance products and services, with a focus on value and affordability.
HCF prides itself on its member-centric approach, offering support programs and resources to empower members to take control of their health and wellbeing. They are dedicated to making a positive difference in the community through various health and wellbeing initiatives and partnerships.
About Qlik
Qlik is a leading provider of data analytics software. The company’s products help organizations to make better decisions using data.
This video made possible by Qlik.
For more formation visit Qlik AI Reality Tour site: https://t.ly/AIRealityTour
