Welcome to the Ericsson 2018 OSS BSS User Group. I’m Des Blanchfield and we’re here in New York with Viraj Parekh, the Executive Director at Verizon. In this segment of the interview, Viraj shares his insights on the key drivers and trends in the industry, as well as the advice he has for enterprise decision makers.
Key Drivers for Enterprise Clients
- Enterprise clients are leveraging networks differently with the evolution of mobility, cloud, and multi-data center ecosystems.
- CIOs are facing challenges in planning their network and security needs due to the complexity of applications and increased bandwidth utilization.
- The need to connect users to applications in a simple, secure, and reliable way is a priority for enterprise clients.
Addressing the Key Drivers
- Verizon aims to provide faster and better network solutions that offer more optionality for customers.
- The focus is on delivering a personalized customer experience and speeding up deployment times to meet the increasing demands for speed and performance.
- The company is working on providing network functions and capabilities at the customer edge, within the network ecosystem, and closer to the data center to create a seamless deployment of services.
Biggest Shifts and Trends in the Industry
- The industry is experiencing significant shifts with the landscape of 5G, IoT, mobile edge computing, network slicing, and technology trends like AI and ML.
- The focus is on driving outcomes for customers by providing programmable solutions and services that cater to specific needs and requirements.
- Visibility, application visibility, and analytics are essential for driving closed-loop behavior and ensuring autonomous network management.
Advice for Enterprise Decision Makers
- Enterprise decision makers should focus on their core needs and requirements and rely on partners and service providers for underlying activities.
- There is an opportunity to innovate with partners and vendors, so investing in digital transformation is crucial for realizing long-term goals.
- Enterprises have a strong voice in driving revenue potential and should use their influence to guide the partner ecosystem towards the right solutions.
Conclusion
In conclusion, the digital transformation journey is essential for enterprises, and the network plays a key role in this process. By focusing on core needs, investing in innovation, and leveraging influence, enterprise decision makers can drive successful outcomes for their organizations.
We hope you found this segment of the interview valuable. Stay tuned for more insights from the Ericsson 2018 OSS BSS User Group. Thank you for reading.
