Welcome to the 2018 Ericsson OSS BSS User Group event in New York! In this blog post, we’ll be delving into a fascinating conversation with Amit Kapoor from Verizon, who heads the product management division for their virtual network services portfolio. We’ll be discussing key takeaways from the event, the challenges and innovations in the enterprise space, and the future of Verizon’s partnership with Ericsson.
Introducing Amit Kapoor
Des Blanchfield had the pleasure of sitting down with Amit Kapoor to discuss his role within the Verizon team and the exciting developments in the world of 5G, software-defined networks, and WANs. Here’s a brief introduction to Amit Kapoor and his insights from the event:
- Amit Kapoor is the head of the product management division for Verizon’s virtual network services portfolio.
- His role encompasses delivering capabilities to global business customers, including software-defined and virtualization solutions.
- The event provided an opportunity for operators to collaborate and drive partnerships to meet the demands of business consumers.
- The transformation in the industry, particularly in 5G and IoT, requires cooperation between operators to drive requirements back into the industry and standardization bodies.
Driving Innovation and Disruption
Amit Kapoor highlighted the challenges and innovations in the partnership between Verizon and Ericsson, particularly in disrupting traditional models of service delivery and monetization. Here are some key insights from their conversation:
- The partnership with Ericsson aimed to bring disruptive solutions to the market, leading to a shift in how services are monetized and delivered.
- The transition from managing physical boxes to virtualized solutions required a significant operational shift and a focus on agility and dynamic deployment.
- The expectation of consumers for on-demand services has driven a shift in the organization’s mindset towards delivering agile and dynamic solutions.
Enterprise Outcomes and Future Trends
The conversation also touched upon the importance of focusing on outcomes rather than technology when working with enterprise clients. Amit Kapoor emphasized the need to align network capabilities with the specific outcomes desired by enterprise clients. Here are some key takeaways from their discussion:
- Enterprise clients are looking for outcomes rather than just technology solutions, and the partnership with Ericsson aims to deliver on these outcomes.
- The focus is on enabling self-healing networks and dynamic migration of capabilities to meet the evolving needs of enterprise applications.
- Future trends in the intersection of 5G networks, IoT, and disruptive technologies like AR/VR will drive the demand for advanced network capabilities.
Looking to the Future
As the conversation wrapped up, Amit Kapoor shared his insights on the future of Verizon and the challenges they will be facing in the enterprise space. Here’s a glimpse of what to expect in the next 12 to 18 months:
- The intersection of 5G networks and enterprise applications will drive the need for advanced network capabilities, including network slicing and IoT integration.
- The focus will be on enabling core business functions, such as AR/VR applications, while maintaining basic network security and self-healing capabilities.
Wrapping Up
The conversation with Amit Kapoor provided valuable insights into the challenges and innovations in the enterprise space, as well as the future trends shaping the telecommunications industry. As Verizon continues to evolve its partnership with Ericsson, we can expect to see exciting developments in the intersection of 5G networks, IoT, and enterprise applications.
Thank you for joining us in exploring the 2018 Ericsson OSS BSS User Group event with Amit Kapoor from Verizon. Stay tuned for more updates on the future of telecommunications and network innovation.




