Introduction
Hi there, Des here! I’m reporting from Commvault Go 2019 in Denver, Colorado. Today, I had the pleasure of sitting down with David Ngo, the head of product and engineering at Metallic. We discussed the journey of Metallic, a subdivision of Commvault, and its innovative SaaS portfolio.
The Journey of Metallic
- Sanjay’s Challenge: When Sanjay joined the team, he challenged Rob Klustein to create the best SaaS experience in the industry in a short period of time.
- Executive Support: The team received tremendous support from the executive staff, allowing them to select the best talent within the company and operate with autonomy.
- New Way of Working: The team changed their approach to customer and field research, focusing on the end-to-end customer experience.
Use Cases and Market Fit
- Traditional Market: Metallic targeted use cases in the market lower than Enterprise, including file systems, VMware, virtual machines, Azure and AWS VMs, Microsoft SQL Server, Office 365, and endpoint backup and recovery.
- Scalability: The product is designed to cater to companies with 500-2,500 employees but is also scalable to enterprises.
The Evolution of Data Protection
- Cloud-First World: With the rise of cloud-based services and a generational shift in the workforce, there is a natural evolution towards cloud-based backup and data protection.
- Customer Choice: Metallic offers a range of delivery options, including on-premises, in the cloud, appliances, and SaaS, to cater to customer preferences.
Global Deployment and Data Sovereignty
- Data Sovereignty: Metallic pays attention to data sovereignty and offers options for customers to store data in the right regions, addressing regulatory and compliance requirements.
- Hybrid Model: The product allows for a hybrid model, enabling users to store data locally, with third-party providers, or in the cloud, providing flexibility and redundancy.
Future of Metallic
- Customer-Centric Approach: Metallic plans to continue listening to customer feedback and keeping a pulse on the industry to bring new technology offerings in a SaaS format.
In conclusion, Metallic’s innovative approach to SaaS data protection is poised to revolutionize the market. With a focus on customer needs, flexibility in storage options, and a scalable model, Metallic is set to make a significant impact in the industry. Stay tuned for the global rollout of Metallic and the evolution of its product offerings in the coming years.
