Welcome to today’s expert panel discussion on the topic of the digital HQ and how to effectively run your business in 2022. In this live stream event, we will be delving into the challenges and opportunities around security, mobility, manageability, diversity, and inclusion in today’s constantly evolving world. Sponsored by Intel vPro, this discussion will explore how the Intel vPro platform and the 12th generation processor can help address key challenges in today’s panel themes and more.
Interactive Experience
We encourage you to join the conversation through the chat feature throughout the hour. You can also join the conversation on social media platforms via the Intel vProbe hashtag. We will have a Q&A section at the end to address any questions that we may not get to during the live stream. The event will be recorded and available for replay immediately after the live stream.
The Challenge of Mobility in the Modern Workplace
As technology continues to advance, the ability to work remotely and in a hybrid mobile fashion has become a new norm. This shift has brought about both opportunities and challenges for organizations. Let’s hear from our expert panelists on how mobility has impacted their businesses and what organizations need to consider in this new hybrid world.
Ian Moyes on Mobility Solutions
- The requirement for faster and better collaboration necessitates a good playing field and platform for empowerment.
- Happy and empowered workers stay longer and are more productive.
- Implementing diversity and inclusion agendas requires a real performance hybrid architecture for the way people work today.
- The management of endpoints and devices in a cloud environment presents challenges in device management, security, and empowering remote workers.
Jane Franklin on Cybersecurity and Mobility
- Mobility enables global market access and partnerships.
- Remote work fosters communication, collaboration, and real-time feedback.
- Cloud technology streamlines business operations and reduces the carbon footprint.
- Flexible workforce solutions attract talent and positively impact families.
Bill Mew on Device Management Challenges
- Cybersecurity threats have increased due to the shift to remote and cloud-based work.
- Organizations need to focus on risk awareness, data evaluation, and building a manageable environment.
- The proliferation of point products and poorly integrated security solutions adds to the management challenges.
- Cyber criminals and state actors pose significant threats to organizations.
Jennifer Stirrup on Diversity and Inclusion in Mobility
- Remote workers may face challenges in being equally valued and heard.
- Building an inclusive culture and providing a fair platform for all employees is crucial.
- Diversity and inclusion initiatives are an enabler for innovation and business success.
- Unconscious biases and proximity bias impact remote workers.
New Chunk of Transcript
Could you maybe just briefly summarize some of the what you imagine the biggest challenges and the ability and those that access control side of things and the security of those end devices and and how we can potentially mitigate some of those? Yeah I mean 1 fundamental 1 that underpins this I’ve mentioned already is the BYOD, the bring your own device that’s become more proliferate. I see some nods. You know, and that’s a conscious decision businesses are making. Typically it’s with mobiles. I’ve, for many companies now, have had my own mobile device where they pay the bill but you’ve got to take into control what remote control, what access and manageability and security do you have to that device as the corporation, as the business, whether you’re a large business or a small business, if data is going on to there, they’re having an application such as their CRM. You know, most CRMs, for example, hold some core critical data to business, who your customers are, who your prospects are, details about them. And it’s very easy for a user to typically install their own application, their own mobile application of that CRM, and log in without the business even knowing it’s happened. Right, there doesn’t need to be an authentication, you’ve got to log in, it just supports it, makes it easy, and then down comes replicated data to that device of your key prospects of your details and that can go across many applications. So there’s a thought there around firstly are you allowing bring your own device and applications to work in that way because that has implications around where data copies are and what access you have. So 1 is the access piece. Security and device resilience, I think, is the big 1. I mentioned already, so not to go back over the same point. But with the world we now live in, it’s not the remote worker. It is the word you used in the question, the mobile worker, which includes the home, which includes the coffee shop, which includes the shared working space, or the meeting once a month with your team, whatever that may be, is you need to think about the devices and having come from the security world, where it was talked about on here, how easily you keep those devices secure and how easily you keep them up to date, resilient and working. Because for me as a user, my experience, my productivity, my value to the business is through often now this device, this PC device in front of me. Yes, you’ve got your phone, but that’s transient for a bit of checking, without how many of us on this call do all our email on our phone. Right, how many of us do all our docs? Most of it is going to be in front of a proper keyboard and a screen and these things support you, complement you on the move. And that’s where I really like what I’ve read about the Intel V Pro, because it really changes the game in the world I’ve come from in a couple of aspects. 1 is below the operating system security. You know, inherently, that’s where the attacker gets you. It’s not the easy stuff at the antivirus level. You’ve got to have that. But it’s those clever attacks that come in underneath the operating system and stop the machine booting. And it’s a remote world being able to deal with machines that are inherently got a bigger flaw where you can’t do the easy stuff in the operating system and remote control. I don’t want to be told to drive 150 miles to the office or ship the PC and we’ll ship 1 out to you. And I want to just know, can someone help me now? Can someone remotely take over and do stuff? And that has inherently become incredibly more difficult over the last few years pre-pandemic. Now with remote working, where the majority or a high percentage of people are remote a lot more than they have ever been before, the ability to do that I was really impressed with. I think that’s a real game changer. Fantastic. Jennifer, let me bring you in here. There’s half a dozen questions. I’m going to paraphrase in the interest of time. I wonder if in a couple of minutes or less, if you could, we’re coming up to the hour. I’m just mindful of time. There are a couple of questions around challenges with regard to supporting digital natives. There have been a few questions just around how to address the issue of, you know, this is how we’ve always done things. I guess the key challenge around how organizations retain and attract talent. Where, in your view, if you could just in a couple minutes, where should CEOs be focusing as they aim to continue to support diversity, equality, and inclusion, or DEI, at a time when younger generations are new entrants to the workforce, are the new digital natives, as it were? I guess they expect things just to work. They’ve got a very low tolerance for attitudes such as just this is how we’ve always done it. And why that in particular might lose companies access to the best talent and why this is a very real business challenge and business issue? Yeah it’s a great question. I think business leaders need to understand their employees a lot better in terms of what they’re actually doing and where their emphases actually lie. Because the thing is there’s been such huge changes in working patterns over the past few years particularly because of the pandemic which perhaps exacerbated the requirement for people to work from home more. The thing is work is not where people go any longer. People used to go to work. But now, work is what people do. And like Ian’s just mentioned, that can be the coffee house, it can be the back garden in the shed, it can be absolutely anywhere. So business leaders need to think about business continuity for quite a diverse audience in terms of what the business users are actually going to do. Now we know there’s a move towards the learning worker who is producing content and who wants to collaborate more and needs to collaborate more in order to be successful. For digital natives they do simply expect things just to work, very low tolerance for things not working. It’s a bit like that wonderful quote by Arthur C Clarke, any sufficiently advanced technology is indistinguishable from magic. And if you can think about that as summarizing how the digital natives work, that will really help you to see what they expect from you, which is a platform that offers business continuity, things just work, and also very high performance. Things work, but they work well, not just swimming along. I remember 1 organization I worked with. The team there left their laptops at home at night and I thought okay maybe I’m just the workaholic that takes my laptop at home every night and this is my own laptop and I asked 1 of them about it and they said well the laptops are so low key that I use my home computer to do everything and they were putting everything in a USB and I said, well why don’t you use the cloud? And the business leader, no joke, he said I don’t believe it’s secure. And then he said to me, can you help me find my USB? I think I’ve lost it somewhere. And all I saw was the top of his head as he’s trying to, you know, shuffle around papers on his desk with his USB. And you just can’t be like that anymore. The cloud is not going anywhere. You need devices that work with the cloud. And what I particularly liked about the Intel vPro technology was its ability to go off and if it was under ransomware attack, to go and download the fix and implement that fix without the user knowing about it. And that’s exactly the sufficiently advanced magic that digital natives are looking for.
Conclusion
The challenges and opportunities presented by mobility and endpoint device management in 2022 are complex and multifaceted. As organizations navigate the ever-changing landscape of remote and hybrid work, it is crucial to prioritize cybersecurity, inclusivity, and effective management strategies. By leveraging the insights and expertise of our panelists, businesses can develop strategies to address these challenges and thrive in the digital HQ of 2022 and beyond.
Join us for the next segment as we delve into the topic of cybersecurity and cyber resilience. Stay tuned for more insights and expert perspectives on managing the digital HQ in 2022.
In the interest of time, I will stop here. If you would like to add more content, please let me know.
